What is The Vault's Product Guarantee?
Fixtures are guaranteed against mechanical and electrical defects for a period of two (2) years from the date of shipping. All finishes, are guaranteed for a period of one (1) year from the date of shipment provided that the finish has been properly maintained. Our guarantee is limited to the cost of repair or replacement of the defective product, excluding, but not limited to electrician’s fees or equipment rental.
All guarantees and warranties shall be null and void if fixtures are altered in any way. Should a fixtures be removed and reinstalled insure that all safety hardware and cables are (re)attached and secure, all fasteners are tightened and that all electrical and mechanical components are in good working order prior to placing back in service.
Our warranty is limited to the cost of repair or replacement of the defective product excluding but not limited to electrician’s fees and equipment rental.